During closures NHS24 out of hours service will receive phone calls and will respond to queries regarding advice and treatment. They can be reached by dialling 111.
In an emergency, as always, call 999.
For all our patients on repeat medication, please remember to check how much you have, and if you will run out around the holiday periods/practice closure dates, please submit your repeat request in plenty of time for us to action.
Be aware, that our standard turnaround time for prescription requests (48 hours) only counts WORKING DAYS, so we will not be processing any repeat prescription during days when we are closed.
General Data Protection Regulations
Duty of Candour
The practice is required to comply with the duty of candour legislation. This involves providing an annual return to the Scottish Government, a copy of which can be obtained by speaking with the Practice Manager.
Minor Ailment Service - The Role of Community Pharmacy
You may not necessarily need a GP appointment. Speak to your Community Pharmacist first who can provide advice and remedies for a huge range of ailments. Wart treatment, calpol and head lice treatment can be provided without the need to see your GP.
From May 2018 most community pharmacists can provide treatment to women (aged 18 -65) for Urinary Tract Infections and to children for Impetigo.
Children and some adults can be provided with a range of other treatments for which there is no charge.
Drop into your local Community Pharmacy to see what services they can provide.
Trying to get an appointment? - 400 appointments lost in the last three months
Every three months we loose around 400 appointments as patients book them but then fail to show up without letting us know they wish to cancel. This is a staggering 7 weeks of GP and Nurse time over the course of a year. Help us to help you. Your unwanted appointment could be used by someone else if you let us know. Please protect your NHS and use its services wisely.