September 2021- our flu vaccination programme has commenced- please see the dedicated flu tab for further information.
29/07/2021- Changes to the collection of voluntary authorisation for organ or tissue donation
Patients that register with a Medical Practice have been able to provide their voluntary authorisation for organ or tissue donation when completing the patient registration form.
The introduction of the new GPR earlier this year removed the necessity to collect patient’s preferences following the recent changes in Organ Donation law in Scotland.
Any patient wishing to opt out of organ donation and record their wishes should do so directly through Organ Donation Scotland at https://www.organdonationscotland.org/
24/06/2021: Update from Raigmore Hospital- A&E Department
Our Accident and Emergency (A&E) departments are very busy at the moment across the Highlands and you may face lengthy waiting times. We are working incredibly hard to provide the best possible care for people, and thank you for understanding.
You can help us reduce waiting times and care for people who need it most quickly by using alternative services. If you have an injury or ailment that is not life threatening, call NHS 24 on 111. This will tell you the best way to get help, which could include a phone appointment, trip to a minor injury clinic, or prescription issued to your local pharmacy.
If you have a life-threatening emergency, you should call 999 or attend A&E. Our emergency departments and the emergency ambulance service are there for the most severe illness and injury.
Data Sharing- Opt out: NHS England is sharing data from patient records into a centralised database. We are getting queries from patients enquring about how they opt out. Please note that this does not apply to NHS Scotland and any patient registered to a Scottish GP Practice does not need to opt out as we are not data sharing. All of your records will remain in practice and there will be no change here in Scotland.
Practice Closures
When the practice is closed at evenings and weekends patients can contact NHS 24 by telephoning 111 for advice and guidance on medical matters. The service is available from 6pm-8am Monday to Friday and all weekend.
In an emergency, call 999.
Medication
For all our patients on repeat medication, please remember to check how much you have, and if you will run out around the holiday periods/practice closure dates, please submit your repeat request in plenty of time for us to action.
Be aware, that our standard turnaround time for prescription requests (48 hours) only counts WORKING DAYS, so we will not be processing any repeat prescription during days when we are closed.
General Data Protection Regulations
The GDPR Regulations come into effect on the 25th May 2018. The aim of the regulations is to provide greater levels of protection in relation to personal information. Please refer to the Practice Privacy Policy for more information.
Duty of Candour
The practice is required to comply with the duty of candour legislation. This involves providing an annual return to the Scottish Government, a copy of which can be obtained by speaking with the Practice Manager.
Minor Ailment Service - The Role of Community Pharmacy
Please refer to the Signposting tab for information on the Pharmacy First service which provides free treatment for a wide range of minor ailments.
Trying to get an appointment? - 400 appointments on average each 3 months
Every three months we lose around 400 appointments as patients book them but then fail to show up without letting us know they wish to cancel. This is a staggering 7 weeks of GP and Nurse time over the course of a year. Help us to help you. Your unwanted appointment could be used by someone else if you let us know. Please protect your NHS and use its services wisely.