Prescriptions

You can order your medication online by clicking on the link at the top of this page and filling in the form.

Alternatively you can use the reorder slip that is usually provided alongside your prescription, or you can write out a handwritten request. We have a box attached to our outside wall at the front entrance that you can post requests into or you can hand them in at a local pharmacy who will then send them to us.

We do not accept prescription requests over the phone – this both ties up our telephone lines and also runs the risk of unnecessary error. If you are housebound and cannot use the above methods of ordering then in that case please phone us, making it clear you are housebound and require help.

If you collect your prescription from the practice, it will normally be ready within 2 working days from the date we receive your request. It can then be taken to a pharmacy of your choosing, but bear in mind that the pharmacy will require additional time.

If you have selected a local pharmacy that you wish us to send your prescription to for collection then it will normally be ready within 3-5 working days from the date we receive your request. This is why we suggest you order medication a week (5 working days) before you run out.

*The above information is a guide and there may be instances when prescriptions are ready outside of these guide times.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

What if I need my medication urgently?

If you have run out of your medication and it is an item you get regularly on repeat, you should go to the pharmacy and request an emergency supply. If they are unable to supply your medication for any reason then you can phone the practice and our reception team will do their best to help. Be aware that requests cannot be processed immediately so please do not request this of the reception staff.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

• Think in advance
• Order your medicines one week before you need them
• Never let yourself run out of medicine
• If there is a medicine listed on the request slip that you no longer take please inform us
• Only order the medicines that you use
• Remember to order your medicines in plenty of time before your holidays and the Christmas and New Year periods

Unneeded medication can be taken to the pharmacy and they will dispose of it for you. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a Pharmacy (NHS Inform)

Some pharmacies are open until late and at weekends. An appointment should not normally be required.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.